Policies


Shipping 

Roman+Gemma is headquartered in Southern California and ships via USPS Standard First Class Mail on all domestic and international orders. Please note that you are responsible for ensuring your shipping address is correct when ordering.

Roman+Gemma will not be held responsible for items lost, stolen or damaged in transit. If you would like to insure your item, please contact us, prior to placing your order and we will provide another method of shipping. Any customs or duty fees are the responsibility of the customer.

Return/Exchange Policy

Currently we are not accepting returns or exchanges unless a wrong size is sent. Please make sure to check your order before submitting it. We inspect each and every one of our pieces in production from beginning to end, ensuring it meets our quality standards. 

Turnaround time 

Ready to ship (non-preorder) items have a 3-7 day processing and shipping timeframe.

Pre-Orders

All pre-order items will be charged at time of purchase. Shipping date on pre-orders will be noted under purchased item description. 

Payment Methods

We accept all major credit cards as well as PayPal. 

 

Copyright/Trademark

Roman+Gemma and www.romanandgemma.com are all properties of Roman+Gemma. All images, graphics, text and other content are protected by Worldwide Copyright. You may not download (except where allowed), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from Roman+Gemma™.

Contact Information: 

romanandgemma@gmail.com 


Roman+Gemma, a brief history.
Two friends of 17 years got together in sunny SoCal and decided to collaborate to create a new kids line for the modern day Romeo & Juliet. The Roman+Gemma story began in the spring of 2015. We welcome you, and invite you to fly away with us on our adventures. Each season we will take Roman+Gemma on new adventures, with new worlds to explore. 

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